We Ship To
We Ship To
Call Today 516-294-9444
69 East Jericho Turnpike - Mineola,

New York

11501
(T) 516-294-9444 | (F) 516-248-3585
Call Today! 1-516-294-9444

Return Policy

Return, Exchange, Refund and Cancellation Policy:

Questions about any of our policies, please call 516-294-9444

Any request to return merchandise must be made bu requesting an Returns Goods Authorization (RGA) via email to: sales@americanofficesolutions.com

  • Only merchandise with a valid RGA # can be returned. Items must be returned in the original package and in resaleable condition.
  • Shipping cost to return merchandise must be paid for by the customer. (except if the error is ours)
  • Most merchandise is NOT RETURNABLE. If our manufacturer will take a product back, there will be a re-stocking charge of up to 25% of the current retail price.
  • Request for returns must be made within 5 days of receipt of merchandise.
  • Special or custom ordered merchandise MAY NOT BE RETURNED-NO EXCEPTIONS!
  • Cancellation of your order must be made within 1 hour and we will email you a cancellation #.
  • Exchanges normally cannot be made and would be considered a “Return”.
  • Refund will be made in the same method as payment was made.